Acceptable Use Policy

Authorized, lawful content only

Upload and share only information you are authorized to process and disclose. Respect intellectual-property, privacy, confidentiality and contractual rights. Do not store unlawful, exploitative, abusive or threatening content; facilitate fraud, harassment, discrimination, trafficking or violence; impersonate others; or use invitations and notifications for spam.

Do not upload payment-card numbers or card security codes, bank-login credentials, passwords, private keys or authentication secrets. Do not use the service for health records regulated by HIPAA, biometric identifiers, government identity-document collections, children’s personal data, or other special-category or highly sensitive data without a separately signed agreement expressly supporting it. Ordinary business contact details and authorized project materials are the intended use.

Respect security and capacity limits

Do not distribute malware, attempt credential stuffing, bypass authorization, access another tenant’s records, probe systems without permission, overload the service, evade payment or trial limits, or reverse engineer except where applicable law permits it. Do not use multiple identities to obtain repeated trials. Do not remove security or rights notices.

File storage is capped at 2 GB per project, shared by project files and task attachments. Upload reservations count toward usage; the service stops accepting uploads near its 99% cutoff. Files are not guaranteed to be virus-scanned or safe to open. Users must scan untrusted downloads with appropriate tools and must not execute unknown content.

No critical or regulated reliance

Do not depend on Engagement for emergency services, medical treatment decisions, life-support, safety-critical controls, regulated records preservation or mandatory legal holds. You must retain your own suitable records and safeguards. Do not upload content subject to export or transfer restrictions that our US-hosted service cannot meet. Follow applicable sanctions and export-control law.

Reporting and enforcement

Report abuse, unlawful content, rights complaints or a suspected vulnerability to hello@scalepointer.com with the relevant identifiers and a concise description. Do not send unnecessary copies of client data. We may investigate, restrict access or remove content where reasonably needed to enforce this policy, protect people and systems or comply with law. Contact the same address to challenge an action. We do not promise to inspect every upload or detect every misuse.